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Training and Support

Training for the Compliance Playbook® is delivered either remotely over the Internet (via WebEx), or on-site. Many customers prefer the remote training option in order to expedite project progress and reduce overall implementation time and cost. You pick the option that best works for your company.

Standard training includes:
 o Compliance Playbook® installation and setup
o Getting Started o Project Planning, Scoping and Entity-Level Controls
o Documenting your Processes
o Testing and Remediation o Monitoring
o Building a Compliance Intranet (Optional)

The Compliance Playbook® is backed by an annual maintenance and support program that entitles your organization to technical telephone support and a semi-annual product update that includes product and template updates to keep your compliance investment up-to-date.

For Training and Support options please contact Customer Service at 1.800.410.6681 ext 114.

.... On-Site Consulting Services

The Compliance Playbook® has been designed to help you significantly lessen your requirements for external consulting support. This reduces cost and improves overall ownership by your team with respect to internal control effectiveness.

However, we also recognize that every organization is different in terms of staffing, resources and experience level with respect to internal controls and related compliance. To meet your needs you can pick Consulting Service levels that vary from lean to extensive.

Issues Central, Inc. staff, as well as our Compliance Playbook® Partners from the audit and internal control consulting community, are experienced and trained to support your team's compliance mandate effectively and efficiently.

For more information on the types of Consulting options open to your organization please contact Customer Service at: 1.800.410.6681 ext 114.